Sourceeasy is a San Francisco-based company building a SaaS product for the fashion industry. The platform include several apps that help — fashion designers, vendors, customers and internal teams — create and manufacture garments faster, with a better quality.
I worked as Associate Product Manager, so I owned some features from research to delivery (QA, Release plan...). I did user interviews on Blue Jeans, wrote product requirements using Quip and Confluence, designed lo-fi and hi-fi mockups with UXPin and Sketch. I also managed some parts of the backlog on Jira.
I joined Sourceeasy for a 6 months APM internship. I wanted to get into Product Management as I have skills in Design, Business and Engineering, and I knew I would love this job. I also wanted to live in SF Bay to understand the American culture and the tech ecosystem.
I was Associate Product Manager, so I owned some features from Research to Delivery. I worked daily with the Head of Product, a senior PM, and engineers.
The first product I owned when joining Sourceeasy was the Notification feature. We had a notification system on the platform that helps internal teams work easier. For example, a fashion designer would get notified when a new task is assigned to him, and a manager would have a notification when a fashion designer completed a task.
The problem was that there was way too much notifications. Some managers could get more than 80 emails per day and naturally fell overwhelmed and distracted.
After the Head of Product briefed me about that problem, I started to work on it.
Here's what my process looked like:
- Research — Why are we doing this? Who are the users? What is the expected outcome?
- User interviews
- Start writing a Product Requirement Document
- Collaborate — with Head of Product, engineers, users, and other stakeholders.
- Create/delete/edit and list all notifications
- Design a notification system that don't send than 5 emails a day
- Design mockups (emails, notifications panels, settings page...)
- Iterate (user test if possible)
- Design Handoff
- Support implementation
- Product Marketing
Results & Lessons
Finally, the notification feature has been shipped and significantly improved. We reached the inital goals of not having more tha 5 notification a day.
However, it was a big product and I had to reduce the scope to meet business needs, so we did a new version a few months later to improve the experience once again.
I learned a lot with this experience as Associate Product Manager at Sourceeasy. I learned about Product Management, SCRUM, delivering complex b2b products, working with engineers, interviewing users, being accountable...